FAQs
General Info
What type of wigs do you offer?
We offer a wide variety of wigs, including lace front wigs, full lace wigs, glueless wigs, and custom-made wigs tailored to your needs.
Are all wigs human hair?
Most of our wigs are made from 100% high-quality human hair to provide a natural look and feel. We also offer premium synthetic wigs, which are crafted to the highest standards to ensure they look and feel realistic. Each wig's material is clearly stated so you can choose what suits you best.
How long do your wigs last?
With proper care, our human hair wigs can last up to two years or longer, while our synthetic wigs generally last 6-12 months depending on usage and maintenance.
Can I style and dye the wig myself?
Our human hair wigs can be styled and dyed as you would with natural hair. However, for the best results, we recommend using professional services.
Are your wigs suitable for daily wear?
Yes, our wigs are designed for daily wear and made to be styled, dyed, straightened, or curled just like natural hair. We provide instructions on proper care to keep your wig looking beautiful over time.
How do I care for my wig?
To maintain your wig's quality, we recommend using sulfate-free shampoos, conditioning regularly, and storing it on a wig stand. Detailed care instructions will be provided with your purchase.
Customization and Services
Can I customize my wig?
Absolutely! We provide personalized customization services, including length, color, density, and cap size, to ensure your wig is perfect for you.
How do I choose the right wig?
Miss Asonia is here to help! We offer consultations to guide you in selecting the right style, cap construction, and color that suits your needs and lifestyle.
What does the wig installation include?
Our wig installation service includes:
- Scalp preparation and wig cap fitting
- Customization for a natural look (cutting, styling, lace melting)
- Secure attachment using adhesive or glueless methods
- Final styling to your preference
- Aftercare instructions for maintenance
How can I book a consultation?
You can book a consultation directly on our website for more information view our services here.
Do you offer repair services for damaged wigs?
Yes, we offer wig repair services for damages such as loose lace or thinning areas. Please book a consultation for more details.
Shipping and Returns
Do you ship internationally?
Currently, we ship within the United States only. Shipping rates and times will vary depending on your location within the U.S.
How long does it take to receive my custom wig?
Custom wigs typically take 2-4 weeks for production. Once ready, shipping within the U.S. takes an additional 3-7 business days.
What is your return and exchange policy?
Due to the nature of our products, we do not accept returns on wigs. However, exchanges are available for unused, unworn wigs within 7 days of receipt.
Please refer to our return policy for full details.
Can I make changes to my order after placing it?
Changes to an order can only be made within 24 hours of purchase. After that, we begin processing the order, and changes may no longer be possible.