Shipping policy
At Miss Asonia’s, we’re committed to ensuring your products are delivered safely and promptly. Please review the following details about our shipping process:
Shipping Rates
- Standard Shipping (3–5 business days): $10
- Express Shipping (1–3 business days): $15
- Free Shipping: Available on orders over $100 within the United States.
Processing Times
- Orders are processed within 1–2 business days after payment is received.
- Orders placed on weekends or holidays will begin processing on the next business day.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor its progress. Please allow up to 24 hours for tracking information to update.
Delivery Issues
- Lost or Stolen Packages: We are not responsible for lost or stolen packages once they have been marked as delivered. If this occurs, please contact your local carrier to resolve the issue.
- Incorrect Addresses: Please ensure your shipping address is accurate at checkout. We are not responsible for delays or undeliverable packages due to incorrect addresses.
Shipping Restrictions
Currently, we only ship within the United States.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at hello@missasoniaswigs.com or 954-405-5019. Be sure to include your order number and photos of the issue for a quick resolution.
Contact Us
For any additional questions about your order or shipping, feel free to contact us at hello@missasoniaswigs.com or 954-405-5019.